Privacy Policy
Privacy Policy
Last Updated: February 2026
VIP Aesthetics ("we," "us," or "our") operates the website vipaestheticsla.mediedgemarketing-dev.com and provides aesthetic and wellness services at our Los Angeles location. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, book an appointment, or receive treatment at our practice.
By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information You Provide: We collect information you voluntarily submit through our website or in person, including:
- Name, email address, phone number, and mailing address
- Date of birth and gender
- Medical history and health information relevant to your treatment
- Payment and billing information
- Insurance information (if applicable)
- Messages submitted through our website contact form
Information Collected Automatically: When you visit our website, certain information is collected automatically through cookies and similar technologies, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search engine
- Device type and screen resolution
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they view, and what other sites they visited prior to coming to our website. We use this information to improve our website and user experience. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Google reCAPTCHA
Our website uses Google reCAPTCHA to protect our contact forms from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These include:
- Essential cookies that are necessary for the website to function properly
- Analytics cookies (Google Analytics) that help us understand site usage
- Security cookies (reCAPTCHA) that protect against spam and abuse
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process appointment bookings and transactions
- Respond to inquiries submitted through our contact form
- Send appointment reminders and follow-up communications
- Send marketing communications (only with your consent)
- Analyze website usage to improve our online experience
- Protect against spam, fraud, and unauthorized access
- Comply with legal obligations and protect our rights
Contact Form Data
When you submit our website contact form, we collect your name, email address, phone number, and message content. This information is used solely to respond to your inquiry and, with your consent, to follow up regarding our services. Contact form submissions are protected by reCAPTCHA.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Healthcare providers involved in your care
- Service providers who assist in our operations (e.g., payment processors, appointment scheduling platforms, email services)
- Analytics providers (Google Analytics) in aggregated, anonymized form
- Legal authorities when required by law or to protect our rights
HIPAA and Protected Health Information
Health information collected during the course of your treatment is governed by the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our HIPAA Privacy Statement for detailed information about how we handle your protected health information (PHI).
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure storage systems, and restricted access to personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal and medical record retention requirements)
- Opt out of marketing communications at any time
- Opt out of Google Analytics tracking
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.
Third-Party Links
Our website may contain links to third-party websites, including payment processors (Affirm, Cherry), social media platforms, and review sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
VIP Aesthetics 1711 West Temple Street, Suite 1082 Los Angeles, CA 90026 Phone: (213) 900-0086 Email: [email protected]